PRIVACY POLICY

  • Effective Date: 01/01/2025
    Last Updated: 11/06/2025

Pro Tilt Transport Pty Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.protilttransport.com.au), you agree to the terms of this Privacy Policy.

  1. What Information We Collect

We may collect personal information, including but not limited to:

  • Your name, email address, and phone number
  • Your business or delivery address (if you request a quote or transport service)
  • Any information you submit through contact or quote forms
  • Your IP address, browser type, device information, and website interactions (via cookies and analytics tools)
  1. How We Collect Information

We collect information in the following ways:

  • Directly from you when you contact us or fill out a form
  • Automatically through your browser when you visit our website (via cookies or analytics services)
  • From third-party services used to host or support our website (e.g., GoDaddy or analytics providers)
  1. Why We Collect Your Information

We collect personal information to:

  • Respond to your enquiries or service requests
  • Provide transportation quotes and fulfil bookings
  • Improve our website and customer experience
  • Comply with legal obligations
  • Prevent fraud and ensure website security
  1. Cookies and Web Analytics

Our website uses cookies and tools like Google Analytics to collect anonymous usage data such as:

  • Pages visited and time spent on site
  • Device and browser information
  • Referral sources

You can manage or disable cookies in your browser settings.

  1. Disclosure of Personal Information

We may disclose your information:

  • To third-party service providers (e.g., website hosting, email services, analytics)
  • To government or regulatory bodies where required by law
  • In the event of a business sale, merger, or acquisition
  • With your consent or as otherwise permitted under Australian law

All disclosures are made in accordance with the APPs and our confidentiality obligations.


  1. Storage and Security

Your personal information is securely stored using GoDaddy’s hosting infrastructure and other reputable service providers. We take reasonable steps to:

  • Protect your data from misuse, interference, loss, and unauthorised access
  • Ensure our staff and partners handle your data securely and confidentially

However, no internet transmission is 100% secure, and we cannot guarantee absolute data security.

  1. Access and Correction

You may request access to or correction of your personal information at any time by contacting us. We will respond within a reasonable time and may require identity verification.

  1. Overseas Disclosure

Some of our service providers may be located outside Australia (e.g., web hosting or analytics services). Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.

  1. Making a Privacy Complaint

If you believe we have breached your privacy rights, please contact us at the details below. We will investigate your complaint and respond within a reasonable time.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

  1. Contact Us

If you have any questions or concerns about your privacy, or would like to exercise your rights under this policy, please contact:

Pro Tilt Transport Pty Ltd
Website: www.protilttransport.com.au
Email: admin@protilttransport.com.au
Phone: 0422 236 061
Postal Address: PO Box 51, Clarinda VIC 3169

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We recommend checking periodically for updates.